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    evajones9837
    Dec 04, 2021

    How to troubleshoot if AT&T is not working?

    in General Discussions

    If you have an account on AT&T Mail and see that ATT mail not working, first, check if the device you are using is connected to the internet. If there’s no issue with the internet, you can follow the below-mentioned troubleshooting steps:


    1. For computers, check if the LAN cable is connected to your computer and the router or your modem is connected properly.

    2. Replace the LAN cable if required.

    3. For wireless internet connection, ensure that your device is connected to the wireless network. Check if you can browse other websites.

    4. Ensure that the email username and password you’ve entered are correct.

    att email not working

    1 comment
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    1 Comment
    W
    william joe
    Apr 05

    Get help with your internet


    1. Unplug the power cord from the back of your gateway or modem. If you have:

    2. Wait 20 seconds.

    3. Put the internal battery back in, if applicable.

    4. Plug the power cord back in.

    5. Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.



    Regards,

    Willjoe


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